Shipping policy

At Sac City Auto Parts, we strive to process and ship your orders as quickly as possible. Our shipping timeframes are as follows:

- **Items Shipped from Sac City Auto Parts**: Orders for items that are shipped directly from Sac City Auto Parts are typically processed and shipped within 48 hours, unless otherwise noted.
- **Items Shipped from Our Warehouse**: Orders for items that are shipped from our warehouse are typically processed and shipped within 72 hours, unless otherwise noted.

Please note that these timeframes are estimates and actual shipping times may vary due to factors beyond our control, such as carrier delays or weather conditions.

**2. Shipping Methods and Costs**

We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will have the opportunity to select your preferred shipping method and view the associated costs at checkout.

**3. Tracking Your Order**

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order through the carrier's website.

**4. Returns and Exchanges**

We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

- **Eligibility**: Returns are accepted for unopened and unused items within 30 days of the delivery date. Items must be in their original packaging and in the same condition as when you received them.
- **Restocking Fee**: A restocking fee of 20% will be applied to all returns. This fee helps cover the cost of processing the return and restocking the item.
- **Return Process**: To initiate a return, please contact our customer service team at info@Saccityautoparts.com or call us at 916-463-9111. We will provide you with return instructions and a return authorization number. Please do not send items back without a return authorization number.
- **Refunds**: Once we receive and inspect your returned item, we will process your refund, minus the restocking fee. Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed.

**5. Contact Us**

If you have any questions or concerns about our shipping policy, please contact us at:

Sac City Auto Parts  
3701 Recycle Road  
Rancho Cordova, CA 95742  
Email: info@Saccityautoparts.com  
Phone: 916-463-9111

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